Frequently Asked Questions
Find answers to common questions about our products and services
Are your products Halal certified?
Yes, all products sourced and sold by MARHABA are 100% Halal certified by recognized international food safety authorities.
How do you ensure the freshness of perishable items?
We use temperature-controlled packaging and expedited shipping for all fresh and frozen goods to ensure they arrive in perfect condition.
Do you offer organic or gluten-free options?
Absolutely. We have a dedicated section for organic produce and specialty dietary products, including gluten-free and vegan options.
Can I track my order in real-time?
Yes, once your order is dispatched, you will receive a tracking link via email to monitor your delivery status.
What should I do if an item is missing from my order?
Please contact our customer support team within 24 hours of delivery, and we will arrange for a replacement or a refund immediately.
Do you ship internationally?
Currently, we ship to select regions. Please enter your zip code at checkout to see if delivery is available in your area.